Attention DigitalMint Users: ATM & Teller location hours are subject to change due to COVID-19.

Please visit the page of your preferred location and call the store number prior to your visit to confirm the location is open.

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Attention: The bitcoin network is currently experiencing heavy traffic. This is affecting bitcoin users worldwide and causing transactions to process slower than normal. We apologize for the inconvenience and thank you for your patience.

Is there a limit to how much Bitcoin I can purchase?


Yes, there is a daily and monthly limit of how much Bitcoin you can purchase. DigitalMint has two tiers of customers with daily and monthly limits.

New and Tier 1 Customers

New or Tier 1 customers can purchase a total of $5,000 in Bitcoin daily (within a 24 hour period) and $20,000 in Bitcoin monthly (on a 30-day rolling period).

When you hit your daily or monthly limit, the DigitalMint kiosk will display a “Daily limit hit” message on the screen, or if you’re transacting at a teller, the store employee will notify you.

If you are a new or Tier 1 user and you’d like to transact more than the $20,000 monthly limit, you can contact our Customer Support Team at (855) 274-2900 to apply for Tier 2 verification. Once our team verifies your account, you can be approved for a $40,000 monthly limit, typically between 24 hours to 2 days. Additional information and documentation may be required.

Tier 2 Customers

Upon approval of higher limits by the DigitalMint compliance team, Tier 2 customers can purchase a total of $20,000 in Bitcoin daily (within a 24 hour period) and $40,000 in Bitcoin monthly (on a 30-day rolling period).

When you hit your daily or monthly limit, the DigitalMint kiosk will display a “Daily limit hit” message on the screen, or if you’re transacting at a teller, the store employee will notify you.

If you are a Tier 2 customer and you’d like to transact more than the $40,000 monthly limit, you can purchase Bitcoin with bank wire through our online trading desk at www.digitalmint.exchange.


Tier Daily Limit Monthly Limit
Tier 1 (Lower Limits) $5,000 $20,000
Tier 2 (Higher Limits) $20,000 $40,000

If you have any questions in the future, you can email support@digitalmint.io or call our support line at (855) 274-2900.



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