We have answers
There are three ways you can resolve your issue. We recommend checking out our Frequently Asked Questions section first. There is a chance someone else has had the same issue and we’ve got an answer there. Otherwise, give us a call or submit a support ticket. We love hearing from our customers.
Our support hours are Monday thru Friday 9am - 8pm central time. Saturday and Sunday we're available from 9am - 5pm.
At the moment our ATM and Tellers locations offer Bitcoin for purchase. Select locations allow you to sell your bitcoins for cash. Find one near you today!
If you’re a new customer, you’ll have to register an account with us (see below). Then all you need is cash and your bitcoin wallet to receive your bitcoins!
You need to provide us with government-issued ID. A cell-phone capable of receiving text messages. We take your privacy seriously, for more info see our Terms & Conditions.
Registration approval is within 5 minutes. If they are any issues we will text or call you with the number you provided.
Vist our Rates page here to see rates for our ATMs and On-Demand teller locations. You can also calculate how much your next purchase will be.
Yes. At select ATM and Teller locations. Find one near you today!
Think of it as the wallet or purse you carry today. The only difference is it's on your mobile phone. On top of that, it's more secure and instead of storing cash, cards and other things it stores bitcoins.
All our transactions are instant. If you don't see your new bitcoins instantly here might be the reason.
First you need to have a Bitcoin wallet - you should if you've purchased bitcoins before. If you don't have a wallet see the FAQ about Bitcoin wallets.
The process is the same for every wallet. The difference will be the look and location of the following tools in each wallet.
Yes. If you join our loyalty program we offer special rate reductions. Call us today to learn more. Click to Call