We want you to feel safe about your money. As an emerging and fast-growing technology we understand that bitcoin and cryptocurrency can be confusing and we’re here to help!
Bitcoin is pseudo-anonymous, non-refundable, and non-retrievable once it is sent. If you do not know the person or entity that you are sending Bitcoin to, or even if you have any questions or concerns, no matter how small, please call our Customer Support team. We're happy to help out and address any issues or questions before you spend any money!